Job opportunities

Are you intensely organized—yet drawn to a hands-on job where your tasks might change from day to day? Are you a detailed and pleasant communicator? Do you enjoy working with local businesses and a friendly team? Are you able to focus laser-like on the small stuff while also keeping your eye on the big picture? Do you love to keep a variety of projects moving along—and get a rush from crossing tasks off your list? If so, read on.

Lancaster Design & Consulting is an all-in-one marketing firm located in Lancaster County. We specialize in helping local entrepreneurs and organizations, primarily in the manufacturing of consumer and specialty products,  reach greater heights. We pride ourselves on being in the trenches, working closely with our clients to build brand awareness and achieve their company growth goals.

In this central role, you will oversee a variety of client projects—everything from ads and graphics to websites and branding—with the goal of ensuring projects are running smoothly and on schedule. We would look to you to facilitate seamless communication between clients and team members; implement marketing plans; and source and assemble quotes for printing, signage, and other promotional products.

Why You’ll Love This Position:

• Impactful Work: Play a crucial role in helping small, local businesses succeed.
• Close-Knit Environment: Work directly with pleasant, real people in their real jobs, letting them focus on what they do best.
• Flexibility: Start with in-person work and transition to a mix of in-person and remote work over time.
• Growth Opportunities: Be part of a growing company where you can be part of refining processes.

Responsibilities:

• Client Interaction: Serve as the primary point of contact for clients; build strong relationships; ensure their needs are met; and they feel taken care of.
• Travel: Travel to clients within Lancaster County as required.
• Marketing & Client Management: Utilize your experience in marketing and client management to drive client success.
• Process Improvement: Assess and refine company processes.
• Meeting Coordination: Attend and coordinate client meetings, which may be as early as 6-7am.

Requirements:

• Experience: Proven experience in marketing and client management. Leverage any design and/or technical writing experience as an added bonus to enhance client projects.
• Availability: Work 30-40 hours per week, depending on company and employee needs.
• Working Hours: Most work would be performed between 8am and 5pm, with flexibility.
• Local Residency: Must be local to the Lancaster area.
• Travel: Willingness to travel to clients within Lancaster Country (and some Chester).
• Self-Motivation: A self-starter who is committed to continuous improvement.
• Adaptability: Able to accelerate through challenges and proactively deal with issues before they happen.
• Personality: Personable and likes to connect with people (and doesn’t mind doing a little hand-holding).
• Investment: Invested in the future success of both the customer and the company.
• Teachability: Open to receiving criticism and continuously improving.
• Punctuality: Always on time and ready to start work promptly.
• Cultural Awareness: Sensitive to different cultures, particularly Amish and Mennonite.
• Communication Skills: Strong communicator with the ability to clearly convey information.
• Equipment: Must have own laptop and reliable transportation.

Other Experience or Exposure in these areas Welcomed:

• Graphic design
• Print industry
• Technical writing/editing
• Equine & farm

Additional notes: Starting pay is $30-35 per hour depending on experience. This is a 1099 contractor position. No benefits are provided.

If interested, submit your resume along with a paragraph or two describing how you see yourself contributing to our team. Please send to Amy Wissing amy@lancasterdc.com.

Our small, family-owned business is growing and looking for someone to grow with us!

We produce a weekly print publication with a circulation of about 22,000 homes, and are looking for a responsive customer service representative and ad coordinator in one. 

Primary tasks include customer communication and processing ad placements. This means supporting our customers by managing phone calls, emails, and postal mail. Current ad volume is about 500 to 600 ads per week.

Many of our customers use phone and postal mail in addition to email to communicate, so an ease with all is needed. You should be a quick typist, proficient in Excel or other spreadsheet app, and able to multitask on a computer. 

Must enjoy gathering “puzzle pieces” of information and assembling them into complete ad orders, all while pleasantly communicating with customers throughout the day.

Some work can be done remotely (after training), but every Thursday the team works together in Lancaster County (East Hempfield).

This role is expected to be about 25-35 hours per week (generally Monday through Friday, 8:00-5:00pm), with additional hours available if met with the right skills and initiative.

Requirements:

• Great communication skills (verbal and written)
• Attention to detail
• Strong work ethic
• Professional attitude
• Be able to collaborate and work well with team members
• Must have your own laptop
• Must be local to Lancaster, PA

You’ll enjoy this job if you: 

• Are patient, empathetic and enjoy speaking with other pleasant people.  
• Genuinely enjoy assisting others 
• Enjoy interacting with other cultures, particularly Amish and Mennonite
• Are able to multi-task, prioritize, and manage time effectively
• Get satisfaction from assisting and resolving any issues a customer has, with accuracy and efficiency
• Prefer working with a small, close-knit team in a hard-working, yet informal office atmosphere

Additional notes: Starting pay is $25 per hour. This is a 1099 contractor position. No benefits are provided.

If interested, submit your resume along with a paragraph or two describing how you see yourself contributing to our team. Please send to Amy Wissing amy@lancasterdc.com.